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Privacy policy

General disclaimer

Accace Circle provides this website as a service to the public.

Accace Circle is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of use, reference to, or reliance on any information contained within the site. While the information contained within the site is periodically updated, no guarantee is given that the information provided in this website is correct, complete, and up-to-date.

Although this may include links providing direct access to other Internet resources, including websites, Accace is not responsible for the accuracy or content of information contained in these sites.

Links from Accace Circle to third-party sites do not constitute an endorsement by Accace Circle of the parties or their products and services. The appearance on the website of advertisements and product or service information does not constitute an endorsement by Accace Circle , and Accace Circle has not investigated the claims made by any advertiser. Product information is based solely on material received from suppliers.

The icons of national flags used on this website have been made possible (and are copyrighted) by www.icondrawer.com. 

The images and graphical representations used on this website have been made possible (and are copyrighted) by shutterstock.com .

Please note that the download, retransmission or reproduction of any images or graphical elements from the current website is strictly prohibited. No images may be downloaded and/or re-used without explicit permission of shutterstock.com, as specified by their terms & conditions.

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Please note that our materials have been prepared for general guidance on the matter and it does not represent a customized professional advice. Furthermore, because the legislation is changing continuously, some of the information may have been modified after the material has been released and Accace Circle does not  take any responsibility and is not liable for any potential risks or damages caused by taking actions based on the information provided herein.

What personal information do we collect via our website?

We collect information from you when you subscribe to our newsletter, subscribe to an event, contact us by using any of the available means (forms, e-mail, phone), respond to a survey or apply for a job post.

When using a form on our site, as appropriate, you may be asked to enter your: name, e-mail address, phone number, professional details (company or company details, function, interests), your request in text form, your CV, etc.

We also use cookies (see below) to track what pages are visited and the behavior of our users. You may, however, visit our site anonymously.

Why we collect it?

Any of the information we collect from you may be used in one of the following ways:

To improve customer service
Your information helps us respond in a more effective way to your requests and support needed.

To send periodic emails/information
The email address you provide may be used (with your consent) to send you information and updates pertaining to your order, in addition to receiving occasional news, company updates, related product or service information, etc. 

Note regarding newsletters: If at any time you would like to unsubscribe from receiving future newsletters, we include detailed unsubscribe instructions at the bottom of each email.

User data

Accace Circle acts as a data processor for its logged in users and is responsible for their data protection, according to the law. The personal data is used in order to offer the possibility of login to our member area. The following data is mandatory for member area access: email, member type(level), last access date and IP. The following data is optional and might be filled in/edited by each member: first and last name, gender, phone number, address, company. We delete your data when it no longer serves its purpose and we do not disclose your personal data to third parties unless this is necessary for conducting business transactions (related to our membership agreement).

Cookies usage

As all professional websites, our website uses cookies in order to improve user’s experience. If you do not know what a cookie is, how it is used and what you can do about it, then you will find answers to all these matters in the following paragraphs.

What is a “cookie”?

A cookie is a small piece of information sent by a website (through the browser) and stored on a user’s computer while interacting with the website. Cookies were designed to be a reliable mechanism for websites to remember the user’s activity, information that helps the owner(s) of the website make relevant improvements (content, layout) according to the user’s preferences.

Types of cookies

Based on their duration (lifespan):

  • session cookies– are deleted when the user closes the browser
  • persistent cookies– remain on the user’s device for certain period of time (a few months to years).

Based on the cookie owner

  • first-party cookies– are set by the web server of the visited page and share the same domain
  • third-party cookies– stored by a different domain to the visited page’s domain. This can happen when the webpage references a file, such as JavaScript, located outside its domain.

We use Google tools (Analytics, Tag Manager, WebmasterTools) to generate (anonymous) statistics about the user’s behaviour on our website, without personally identifying them.

We also use third-party technology that allows us to create an even better experience for our users. You may recognize such third-party tools in our social media share buttons (AddToAny) that make possible fast information sharing in your social profile if you are logged in to it, embedded social media feeds, YouTube videos or interactive maps (Google maps styles with Snazzy Maps), newsletter subscriptions (MailChimp). More information about cookies used by the most common social platforms: Facebook, LinkedIn, Twitter, YouTube, Google plus and maps, Instagram, etc.).

How to manage cookie settings

You may change your cookie preferences or delete them at any time. The method depends on the type of browser you use:

Apple Safari
Google Chrome
Microsoft Internet Explorer
Mozilla Firefox
Opera browser

You can even disable/block completely cookies, but you must be aware that this will affect the functionality/features of this and many other websites that you visit. Therefore, it is recommended that you do not completely disable/block cookies.

Third party access

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or other’s rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses – Read also our Cookie Policy above.

We respect your rights – Our GDPR statement

By using our site or contacting us, you consent to our privacy policy. Still, it is your right to control the information we hold, therefore, if you wish to modify or delete your data you may:

  • unsubscribe from receiving future newsletters, by using the unsubscribe instructions at the bottom of each newsletter we send
  • contact our Data Protection Officer: Jan Matuska, at GDPR@accace.com

For more information about your rights, our LEGAL basis for using the personal data, its scope, storage period and other important information please read our GDPR statement!

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About Accace Circle

Accace Circle is a co-created business community of like-minded BPO providers and advisors who deliver outstanding services with elevated customer experience. Covering almost 40 jurisdictions with over 2 000 professionals, we support more than 10 000 customers, mostly mid-size and international Fortune 500 companies from various sectors, and process at least 170 000 payslips globally.

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Email: circle@accace.com
Tel.: + 421 232 553 000

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