Wrapping up the 2023 edition of Accace Circle Forum, we sit down with Zuzana Pivarníková, the Community Development Coordinator of Accace Circle, to discuss the forum’s main objectives, the key topics discussed and what lies ahead for this dynamic community.
What inspired the choice of the theme, “From Challenges to Advantages: Embracing Business Lessons for Success,” for this year’s forum?
The theme for this year’s forum was inspired by our aim to not only grow our businesses but also to create a knowledge hub where we all freely exchange our experiences and business insights. Given the numerous challenges we faced in recent years, such as high inflation, impact of COVID or how to attract the right personnel and lead different generations of people within one organization, we recognized that the main struggles were shared by many of the individual companies. We wanted to provide a platform where we could openly discuss these common challenges, share how we all have approached them, and learn from one another’s experiences. Our goal was to tap into collective knowledge and gain valuable insights from the varied perspectives of our fellow members.
In your opinion, how has the Accace Circle Forum evolved over the years, and what impact has it had on the participating companies and individuals?
Community Development Coordinator
The dynamics definitely changed from year to year as we got to know each other better. By becoming more familiar with each other, a warm and welcoming family-like atmosphere has developed. This has fostered a culture of open sharing and camaraderie. While we engage in serious discussions and hard work during the Accace Circle Forum, we also make sure to include some fun in the mix.
Our hope is that everyone departs not only with a sense of positivity but also with inspirational stories that can be translated into tangible benefits and actions for their respective companies. For instance, we delved into topics like robotization and automation as solutions to enhance efficiency. We shared practical case studies that offer valuable insights applicable in different countries.
Were there any particularly memorable moments or insights shared during that stood out to you?
There were numerous memorable moments during our forum, but those that stood out to me the most were when it was impossible to follow our scheduled agenda as the discussions among us were too interesting to be interrupted. In such moments we could experience the true spirit of our community that is based on open sharing of opinions and know-how with the common objective to learn from each other and enhance the ways in which we conduct business collectively.
How do you believe this annual event contributes to the overall growth and development of the BPO and consultancy community?
This annual event plays an important role in fostering the overall development of Accace Circle by providing a unique platform for our fellow members to come together, share insights, explore synergies and collaboratively navigate challenges. It enables our members to stay ahead of emerging trends, exchange best practices, and explore new options for innovation, ultimately strengthening the community’s collective capabilities and competitiveness in the ever-evolving business landscape.