THE STORY OF ACCACE CIRCLE
Accace Circle was officially established by Accace, a company of people, who do business with passion and dedication, who want to reach relevant profits using innovative approaches, while staying concerned about the impact on the lives of people and the planet.
Accace is not a part of any global network, neither is owned by bigger BPO providers, therefore, its dynamic growth is purely organic.
During our journey we have often encountered companies of similar size, with similar struggles, which determined us to build Accace Circle community, where companies we like to call “Friends” help each other to grow and innovate.
WE CONNECT COMPANIES WITH
COMMON GOALS
COMMON SERVICES
COMMON MINDSET
COMMON VALUES
WHY ACCACE CIRCLE?
Through Accace Circle, we are developing a strong business community of members, who help each other conquer the BPO map, without losing their identity. Our common purpose as Accace Circle is to deliver expert service to our clients while generating more international leads. We do this using innovative approaches, unified processes, one centralized account management and online platform.
We are an international community supporting similar BPO and advisory services providers and offering a viable alternative to the few global players. In fact, Accace Circle has a no matching competition, as there is no international network or association, which is actively working on the other members’ business growth, using a shared online platform, while weighing local differences at the same time.
Have your previous experiences with various international networks and associations left you disappointed? You are not alone. They neither could generate relevant business for us, while the quality of the members’ services was often insufficient. That is why Accace Circle focuses on providing excellent services and generating new international clients for all our members.
We started our community with a few reliable and experienced partners in several countries, working for our clients locally. We learned from these partnerships that working together has more advantages than competing against each other, and thus, we formalised our community, Accace Circle, to share our approach and move our cooperation to the next level.
OUR MEMBERS’ TESTIMONIALS
Mohamed Fathalla | CEO of Fathalla Solutions in Egypt
“The Accace Circle team is characterized by a spirit of cooperation, friendliness, and a strong desire to achieve something unique that many other associations have not reached. The regular activities organized by Accace Circle contribute greatly to the development of the members’ experience and knowledge, while giving each member the opportunity to get familiar with other countries’s legislation and specifics of doing business.”
Magnus Ohlsson | CEO of EconPartner in Norway
“Accace Circle is a global business community of companies that are helping each other to deliver services to clients, with innovative approach and unified processes, under one centralized platform. The Circle connects like-minded companies to deliver streamlined processes to their international clients. The community is different as it is not classified as a network nor an association.”
Kyriakos Tramountanellis | Founder and Managing Partner of CYAUSE Audit Services in Cyprus
“We always wanted to participate in an active and engaging community. A community that brings value to its members besides just the business referrals. Accace Circle does it all. With the monthly check-in meetings, presentations by various members and the engaging communication we feel that our horizon has expanded and we are part of of a truly global community.”
José Ramalhete | Senior Managing Partner of Collegium in Portugal
“We value the spirit of friendship and well-intended cooperation among all community members. We consider that better services can be delivered to clients through Accace Circle unified processes and all the members will benefit from it.”
Lilita Beķere | Partner of Numeri in Latvia
“Accace Circle itself is a multicultural community which allows all its diverse members to be united by common goals, ideas and purpose, making its partners to strive for the best Numeri has joined Accace Circle in order to explore and expand our experience because the community offers a modern vision in today’s ever so changing world.”
Kadri Kangur | Chairman of the Management Board of Numeri in Estonia
“Accace Circle has a significant amount of members who cooperate effectively, share relevant information and continuously bring together ideas on how to grow together.”
Latchezar Georgiev | Managing Partner of SB Accounting & Consulting in Bulgaria
“We deem that collaborating together to grow our businesses is the only appropriate way ahead in the modern and globalized world. And the opportunity that the community gives to each member to contribute with their experience and know-how makes the Accace Circle unique in its essence.”
Peter Pašek | Managing Director & Partner of Accace in Slovakia
“Support, knowledge, experience, open-mindedness, community – these are the words that describe Accace Circle the best. We feel that we are partners who are mutually supportive and share their experience and knowledge witch each other anytime one of us needs.”
Piotr Zając | Managing Director & Partner of Accace in Poland
“Throughout my career I have seen various international groups and associations but I have never seen a circle of people aiming to create a friendly, healthy and fair business environment for the well-being of all members. I’m honoured to be a part of this very special project which is not driven only by profitability but responsibility and long-term growth of the organisation and people across the circle.”
Laura Stefan | Managing Director of Accace in Romania
“Accace Circle facilitates cross-border cooperation, while being focused on client experience. Local knowledge combined with global goals define a high-end business environment, where clients benefit from unified, expert services and streamlined processes under one account management and a shared online platform.”
Petr Neškrábal | Managing Director & Partner of Accace in the Czech Republic
“If you take part in creating something, you truly care about it. We helped to create Accace Circle from the bottom up, and that´s why we care! We want Accace Circle to be the best business community and as the best business community it should have companies of similar culture and values. Only in this way we can choose the right partners that we can recommend and cooperate with.”
Georgios G. Kalfas | CEO of ATLAS Consulting in Greece
“Accace Circle is something else; with a humane approach, with continuous endeavours to understand and to listen effectively to our community needs, provides a sense of belonging to a big multicultural family. What we value at the end of the day, apart from our common clients’ support is the spirit of friendship and well-intended cooperation among all our community members. We definitely love doing business together.”
István Nemecz | Managing Director & Partner of Accace in Hungary
“The great advantage of Accace Circle is that it can undertake cross-border regional projects, doing that with one appointed project manager, on the exact same platform in all countries, in several languages. Meanwhile offering cross-border solutions to our clients, Accace has the best knowledge of each local market.”
Giuseppe La Naia | Managing Partner of LDP Tax, Law & Payroll in Italy
“Being part of a global business community like Accace Circle means having the possibility to connect closely with trusted and expert BPO providers and advisors from various sectors, to share its own know-how to best serve the business needs of other Partners. Such a synergy becomes the key for mutual business growth. Indeed, these partnerships allow LDP to offer the same Tax, Legal and Labour services provided in Italy, also to clients whose branches are located abroad. “
VALUES THAT DEFINE US
EXCELLENCE
COOPERATION
FLEXIBILITY
PASSION
TRUST
COMMITMENT
BEHIND THE COMMUNITY
Mihaela Pašek-Virlan
The idea of Accace Circle came already many years ago but it needed time to grow. Since its inception I am working to build our community, together with our amazing Team and Friends. I am a strong-willed, dedicated, impatient person that loves to bring in positive and down-to-earth solutions. I believe in collective intelligence. I am convinced that if we all have a complete understanding of our roles and know the impact of our decisions on the common goals; we can achieve anything – including the creation of a global community of professional companies.
Alžbeta Košinár
As Community Development Coordinator at Accace Circle, I focus on nurturing our community, driving growth, and building strong partnerships. Henry Ford once said, “Coming together is a beginning; keeping together is progress; working together is success.” I believe this mindset is the strength of our community.
My decisive and empathetic approach helps navigate complex challenges, while my passion for multicultural diversity enriches my work. Constant learning from others is a principle I hold deeply. Aligned with our tagline, “Synergies for growth,” I strive to enhance collaboration and foster growth for all involved.
Jana Dolečková
I believe that the main responsibility of a project manager is to assist the client to find the right target and then safely guide them there. Attentive listening is a key aid for that. Not only is it essential to catch any of clients’ expectations, concerns or priorities to help them correctly specify their requirements, but also it is crucial to pay attention to voices of the realization teams to find the best path to the goal. I enjoy the challenge of keeping good orientation in the wood of all the received information while still focusing on the project objectives, as well as the adventures related to both the anticipated risks and issues and to the inevitable surprises. All that is good fun, if you are surrounded by reliable colleagues, partners and friends, who are also creative and enthusiastic.
After several successful years in a managerial position, I sought a new challenge that would allow me to leverage my skills in a broader context. This led me to a Business Development role, where I have the opportunity to work with multinational clients across diverse industries. I find this role both rewarding and inspiring, as it allows me to help clients to develop tailored strategies that drive success—a personal reward for me at the end of each day. I believe my empathy and keen attention to detail are key attributes that contribute to building strong, successful partnerships.
One of the aspects I most appreciate about my work in business development is the collaborative nature of the job. It’s not just a solo effort; it’s a dynamic collaboration with talented individuals who bring their unique strengths to the table.
Through my studies in International Relations, I naturally developed a deep interest in the international business environment. Immediately after graduation, I recognized that effective communication is not just a skill but a vital component of successful professional relationships. I believe that, despite being classified as a soft skill, communication has the power to forge strong business connections and drive growth.
As a Business Development Coordinator, I prioritize transparent and professional communication, coupled with meticulous attention to detail, in my approach to every potential customer. I am confident that each interaction is meaningful and can contribute to long-lasting partnerships.
Petr Mandát
When I finished my studies in economics and management, little did I know that versatility will be my life-long motto. After spending ten years in accounting, operations leading, transitions, HR and outsourcing, I joined Accace in 2017 with all the know-how and experience I have gathered throughout the years. Currently I am coordinating outsourcing projects across various countries from a strange but lovely place called Ostrava. In my perception, we are what we do and in what we believe, so no label should stop any of us from achieving our dreams
Csilla Szabados Batta
When I chose to study Japanese and Italian philology over Management, little did I know that life would lead me to Project Management anyway. Thanks to being fluent in six languages I gained vast experience working in multinational environments in which I thrive. My personal motto being “Failing to plan is planning to fail”, project management came as a natural career choice over 8 years ago after gaining experience in customer service, interpreting, logistics and project coordination. Everything can be a project, let it be a personal or a professional one. It puts me at ease to know what’s coming and I aim to put at ease our clients as well. When time allows it, I enjoy taking long walks, exercising, gardening and at last but not least traveling to places I haven’t been before.
Katarína Fábriová
My journey with Accace began in 2017 when I joined the local Slovak team as a Project Manager. Driven by a passion for international environments, I transitioned to the CCRO team in 2024, where I focus on coordination, communication, and time management to guide cross-functional teams to successful outcomes.
I view a project manager’s role as helping teams “see the forest through the trees,” balancing strategic goals with daily details. My approach combines energy, enthusiasm, and a personal touch to build lasting relationships with our clients and partners.
At Accace, the principle that success is not just about meeting targets but about empowering and inspiring the team, defines our culture, which is rooted in mutual respect, growth, and shared success.
Angelica Ene-Kaiser
I believe that there is a solution to any problem as long as we are willing to adapt and cooperate. With a background in business administration, I have started my cooperation with Accace in 2008 in the outsourcing area. And yes, because I am a curious person, after a few years, my passion for technology, numbers and writing pushed me further to online marketing and website management. This does not mean that I completely broke the contact with the outsourcing and advisory fields. I have always believed in karma and the fact that many things are temporary, but our actions are permanent. Therefore, even if I am an introvert, I work with passion and always try to give something to those around me – make it count.
Veronika Kovácsová
I believe that miracle is just another word for hard work, which perfectly explains the wonderful journey of our company. When I joined Accace in 2017, little did I know it will be more than just a job. As a person passionate about marketing, I’m constantly seeking smart ways of business promotion on every corner. I have vast experience with B2B marketing strategy and coordination on a global level, but I am also handy when it comes to creative work like video production, graphic design or copywriting.